LNV Tips & Tricks

Click on a title below

    Test Numbers
  • 1800 — LNV bridge menu
  • 5851999 — Polycom at NCS, available 24X7
  • 140.242.250.205 — a public Polycom test site

You can call a non-LNV site (for example, a Polycom at a museum or university)

If the site is not a part of the LNV, it is considered a remote site.

·         If the remote site has a public IP ADDRESS, you can dial it directly from your Polycom. 

·         The remote site may give you an address that combines an IP address with an extension. You can dial this number directly from your Polycom

o   It may look something like this: 159.105.0.74##5851999

 

A non-LNV site (for example, a Polycom at a museum or university) can call you.

If the site is not a part of the LNV, it is considered a remote site.

·         The remote site can call your endpoint by using the LNV GATEKEEPER ADDRESS (159.105.0.74) and your LNV EXTENSION

o   The address has 3 parts:

§  159.105.0.74,

§  ##,  and

§  [your endpoint’s LNV extension]

o   If the remote site has a POLYCOM, it should dial
159.105.0.74##[your LNV extension]

o   For example, if your LNV extension is 5851999, the remote site Polycom would dial
159.105.0.74##5851999

·         The remote site can call your virtual room in a similar way. Just use your virtual room number instead of the LNV extension.

o   For example, if your virtual room number was 667000, a remote Polycom would dial
159.105.0.74##667000 to go directly to your virtual room

 

NOTE: If you have a Cisco, Tandberg, or other type of endpoint instead of a Polycom…

·         A Cisco/Tandberg endpoint uses a different format for dialing an IP address with an extension:

o   Put the extension first instead of last

o   Use an @ sign instead of ##

o   For example, instead of dialing 159.105.0.74##5851999, a Cisco/Tandberg would dial 5851999@159.105.0.74

·         Other brands (Sony, LifeSize, Scopia, etc.) may have a different format for extension dialing. Try the examples above; if they don't work, you'll need to refer to the manual or the manufacturer.

 

Click here for a PDF version of the instructions.

NOTE: These instructions are for Windows. You will need to have Internet Explorer installed on your computer in order to install and run Scopia Desktop. However, once installed, you can use other browsers (e.g., Chrome, Firefox, etc.) to run Scopia Desktop.

Please note:

1. To use iView you will need to have a Username and Password. You can get these from Sigrid Lumbra at 802.828.0200 or sigrid.lumbra@state.vt.us.

2. You need to use Internet Explorer when scheduling or controlling a meeting in iView

 

iView login pagehttp://meetings.learn.vt.gov/


User Guide for iView - this has all of the answers!

Jump to:

  • Setting Up a Meeting
  • Viewing Your Meetings
  • Verifying that You Have Successfully Created Your Meeting
  • Searching for a Meeting
  • Monitoring a Meeting
  • Modifying Upcoming Meetings

  • Setting Up a Meeting

     

    1. Click Meeting Scheduling in the sidebar menu

    By default, the Basic tab displays and the start time is set to Now

    2. Enter a Subject for the meeting. This is required to create a meeting.

    3. Click on the calendar icon next to the Start Time field to specify the start time of the meeting. Specify the exact date and time in the popup window. If you specify a start time that is in thefuture, the End Time field displays. The End Time value is equal to the start time plus the duration of the meeting.

    4. Choose the meeting type:

    • Non Video Conference:
    • Point-to-Point: Only two terminals are scheduled for a meeting
    • Dynamic 1 to 9:
    • Dynamic No Self-See:
    • Content Meeting
    • Audio Only:
    • HD/SD Continuous Presence:
    • HD Switched Video:

    A random Meeting ID will be generated. You can edit this ID number (e.g., to be your virtual room number)

    5. (Optional) Click Recurrence to define the recurrence details for a recurring meeting. This button is only enabled if the meeting start time is not Now.

    6. (Optional) Define the meeting access PIN in the Meeting PIN field. Only integers are allowed. This PIN allows you to join a PIN-protected meeting.

    7. (Optional) Define the PIN that allows a user to perform moderation operations on a meeting in the Moderator PIN field. Only integers are allowed. This PIN allows you to take control of a meeting from the In-meeting Control interface or from the endpoint using DTMF. Meeting Operators can access the In-meeting Control screen without using the Moderator PIN.

    8. (Optional) If you entered a moderator PIN, you can turn on the waiting room functionality by selecting Place participants in a 'waiting room' until the moderator joins the meeting.

    • Before the host joins the meeting, all connected participants are put into waiting room mode where they cannot hear or see one another. When the host terminal joins the meeting, the waiting room mode is removed and all participants can see and hear each other.
    • You can unlock the waiting room mode by taking control of the In-meeting Control screen after entering the moderator PIN and clicking Unlock waiting room.

    9. (Optional) If you entered a moderator PIN, you may automatically record a meeting when it starts by selecting Record Meeting when meeting starts (available only when a SCOPIA Desktop is configured in iVIEW Suite).

    The default streaming mode determines the initial streaming state. Streaming can be disabled or enabled during the meeting by any SCOPIA Desktop Client that has meeting moderation rights.

    10. (Optional) Enter a description of the scheduled meeting for future reference.

    The Description field is hidden by default. If you cannot see this field, contact your system administrator.

    11. Click Next to proceed with setting additional meeting scheduling options.

    12. Click Test to test your scheduling request.

    13. Click Finish to complete the meeting scheduling procedure.


     

    Viewing Your Meetings

             

    1. Click My Meetings in the sidebar menu.
    2. Click Current to see all your meetings that are currently in progress.
    3. Click Upcoming to see all your meetings that have not yet started.
    4. Click History to see all your meetings that have already finished.

     

    Only meetings that meet at least one of the following criteria are displayed:

    You are a participant in the meeting.

    You are the owner of a virtual room used in the meeting.

    You are the organizer of the meeting.


     

    Verifying that You Have Successfully Created Your Meeting

     

    1. Click My Meetings in the sidebar menu.
    2. Click Current to see all your meetings that are currently in progress.
    3. Click Upcoming to see all your meetings that have not yet started.
    4. Click History to see all your meetings that have already finished.

    The creation status of each of the displayed meetings is shown in the Status column.

    If the status column is colored green, the meeting was successfully created and all meeting participants are in the meeting.

    If the status column is colored red, iCM has failed to create the meeting.

    To view the Reason Failed error message, click the red status indicator, and then click Retry to resend the meeting information to the MCU.


     

    Searching for a Meeting

     

    1. Click My Meetings in the sidebar menu.
    2. Click Current, Upcoming or History, as required.
    3. Perform any of the following:

     

      • Enter the partial or complete subject of the meeting in the Subject field.If any part of the meeting subject matches the search string, the meeting record is displayed in the search results.
      • Enter the E.164 number (the number of the user terminal) of an attending terminal in the E164 field.If any part of the meeting subject matches the search string, the meeting record is displayed in the search results.
      • Click the calendar icon in the From field, and select a date and time in the window that opens. Meetings scheduled after the selected time are listed.
      • Click the calendar icon in the To field, and select a date and time in the window that opens. Meetings scheduled before the selected time are listed.
      • Enter the partial or complete meeting ID in the Meeting ID field. If any part of the meeting ID matches the search string, the meeting record is displayed in the search results.

     

    Monitoring a Meeting

    You can monitor and moderate a meeting in which you are a participant or the organizer via the In-Meeting Control interface for the meeting.

     

    1. Click My Meetings in the sidebar menu.
    2. Click Current.
    3. Click the link in the Subject field for the meeting you want to monitor.
    4. Enter the moderator PIN if one is used for this meeting.
    5. Click the Become Moderator icon.

     

    The In-meeting Control interface is not available for meetings in which you are not a participant or the organizer.

     


    Modifying Upcoming Meetings

    You can reschedule the meeting to another time, change the meeting parameters, or delete the meeting request.

     

    Procedure

    1. Click My Meetings in the sidebar menu.
    2. Click Upcoming.
    3. Click the subject of the meeting you want to modify.
    4. Enter the required informationand click Next until the Finish button displays.
    5. Click Finish.

     

    The In-meeting Control interface is not available for meetings in which you are not a participant or the organizer.


    Click here for a PDF version of the instructions used to set up a Polycom HDX (6000, 7000, etc.) on the LNV.

    Only the important settings are described, to ensure that the unit will work properly on the LNV. For a complete description of all the settings available to customize your Polycom for your installation, refer to the user manual below.

    NOTE: To set up your Polycom, you will need to have a terminal name and number assigned by the LNV. To do so, please open a trouble ticket from the Tech Support page.

    For loads of suggestions, explanations, personal experiences, and teaching tools, visit the LNV Wiki at http://vtlnv.pbworks.com.